Email is a simple tool that most every individual use on a daily basis, weather for personal reasons or business. However, despite how common it is to use email, many people do not take advantage of it like they should. As a Real Estate Agent in TCI, let me say this to my peers “Take advantage of email”.
Every morning you arrive at work you should immediately check your email and respond to any inquiry that come in over night. Even if you do not have the answer right off hand you can always send a courteous email acknowledging receipt of the email and promising to get back to the potential client as soon as the information is available. An action like this will tell the inquirer that you are inerested in helping. Never leave a potential client waiting for days for an anwer to a question, remember there are too many agents out there for them to wait on you. TAKE ADVANTAGE OF EMAIL!
Follow up with existing clients and keep in touch with the attorney on the paperwork and find out what you can do as the agent to make the process smoother. Perhaps you might have to help with gathering information from the bank or geting information from the attorney acting for the opposite side of the sale. Remember not because you have handed over the paperwork to the attorney means that your work is complete. You must follow each transaction to the end. TAKE ADVANTAGE OF EMAIL!
Keep in contact with long time clients who have purchased from you; send them holiday greetings etc. you never know they just might want to purchase again or resell in future their property, three to five years down the line. Try to maintain a good relationship. TAKE ADVANTAGE OF EMAIL.
The clients whose properties you have listed, send them regular updates of the market; like: how many inquiries you have had on thier property for the month, how many properties have sold near or in the area of their lot/house. Let them know that you are putting special attention into their listing despite the many other listings that you may have attached to your portfolio. TAKE ADVANTAGE OF EMAIL.
With the competition that is out there among agents, lets try to stay on top of our game by making use of all the resources that we have in order to serve our clients better, no matter how common or simple the resource might appear to be. Email is just one of those tools.